(see PropertyTV.io “On the Beat” for and )
We live in an era of 24/7 communication, doing more with less and increased responsibilities at home and at work. But being busy all the time has become a bit of the norm so how can you streamline your day to achieve more?
Productivity specialist and author of Leadership Hacks, Scott Stein, says that there are five key things that we can do to ensure that your day is very productive and that you get on top of all the things you need to do. He's our guest all this week on RE Uncut as we look at those five key things. Scott's helped thousands of leaders around the world implement fast track strategies that improve productivity.
Where do most people go wrong with meetings?
Scott said: “One of the biggest things, and everybody's been in a meeting that's an absolute waste of time. We know that. That's universal. If you look at the research, we're having more and more meetings every year. So, there's something wrong. Why the more meetings, but everybody's saying it's a waste of time? What I found when I was researching the book is a couple of things. There's four different types of team meetings.
“What I find is a lot of agents and a lot of people actually mix up the meetings. They try and do more than one purpose in the same meeting. So, they have a reporting, problem solving, decision meeting where people don't have all the information, all the facts, but we need to make a decision. It goes around in circles and everybody's frustrated.”
What are the four meeting types?
Scott said: “Essentially the first one is about a reporting or a check-in meeting. That's your typical meeting going, all right, where are you up to? What are your listings? What's the feedback? That's pretty much a straight standard meeting that a lot of agencies are gonna have. The second meeting is a problem solving meeting, where we've got this issue. We've got this problem. We need to get a couple people together, and we need to look at solutions. The third one is a decision making meeting, which is we might have done some research. We might have some certain things. We just need to make a bloody decision. We can't keep talking around in circles. Then the final one is a strategy development meeting, which is not about here and now. It's not our figures for the month. It's about what do we need to put in place for our business in the next 12 to 24 months.”
How do you prevent workplace distractions?
Scott said: “What I notice is I'll go into an agent's office and in the back area quite often we're in the open plan, right, the open plan office which can have its benefits, but at the same time what I'm finding it can actually steal a lot of people's time. If you are next to kind of the area where the kitchen is and everything like that, the back part of the office, any time somebody comes down, if your computer is facing the hallway, quite often you have a conversation. It stops your flow, it stops what you're working on, and then you've kind of got to restart five or ten minutes later, which is one of the big distractions. Sometimes just kind of moving your computer screen so you're not looking down the barrel of the hallway is something that you can do to kind reduce some of those.
“I think it's good at times to have a bit of social where you need a recharge. I think what people need to be aware of is when am I gonna do that, right? Don't let me get distracted with something like that. Let me focus on the project or the task at hand, let me complete it, and then as a reward, I'll go up and have a bit of social talk with somebody else in the office, and I think that's one thing that people could be doing more often.”
What problems do agents have with their work schedules?
Scott said: “I think this is pretty endemic. It's a cross to numerous industries, but I think the real estate industry gets it even more. Look at the hours that you're working. It's not a standard 9:00 to 5:00. There are meetings at night, when people get home from work. Gets home from work or in the morning. Then you've got the weekend activity. What I'm finding is a lot of agents aren't taking the time to recharge their energy. They're not blocking time out to go, what am I gonna do just to catch my breath?
“I've got a friend of mine who's a local agent. He'll do that every lunchtime. He'll go for a 20 minute walk. He just walks. He'll have his phone with him, so if he needs to talk, you know talk to somebody, he can, but he gets out of the office, out of the building. It just actually helps him reset and recharge his energy, and I think that's important. If you've had a stressful day, sometimes that energy sticks with you. You've just got to get rid of it. That's one thing that he uses.”
How do the States and Australia compare?
Scott said: “I think it's very similar. In fact, you probably have picked up I have a bit of accent. I grew up in America. I've lived in Australia and Sydney for 23 years, so I go back. I've got clients in Australia and the U.S. as well, and one thing I find is everybody everywhere is actually having to go faster because everything's so digital. One thing that I think that Australia still has in front of the U.S. is Australians still work hard, but play hard. I reckon in the U.S. it's kind of work hard, but sometimes the play hard doesn't happen as often.
“The other thing that I find as well is Australians know when to turn it on when they have to, and I think that's one of the things ... in fact, a lot of Australians are seen as great leaders when they go to the U.S. or Europe or the U.K. or even Asia, because they know how to actually kind of switch off and enjoy themselves, but they know how to turn it on, and I think the thing that we need to do is just be aware of how do we do both. Make sure we take the time with our families, make sure that we do turn it on and be productive and ignore some of the other things so we can get things done quicker so we do have more time for ourselves as well.”
(see PropertyTV.io “On the Beat” for and )
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